Support FAQ Product Where to Buy Handset Manager Sale Technical Support Return Department Voiis Series Contact Us FAQ     FAQ - Question regarding Product Please enter the Model Number or related keywords.   FAQ for USA customer     MA-660 Infrared Data Suite     Can I install MA-660 in Windows 2003?  How do I know if the MA-660 has been installed successfully? If the installation has failed, how can I re-install it?  How to install MA-660 USB Infrared Adapter in Windows 2000?  How to install MA-660 USB Infrared Adapter in Windows XP?  I do not know which driver or software that I should download? How do I know which files that I needed?  The sales person in my local phone shop has told me MA-660 do support my mobile phone. But I could not find any software onto my installation CD. What should I do?  What does "Digital Signature Not Found" mean in the beginning of installation?     MA-700 (Phase out product)     I do not know which driver or software that I should download? How do I know which files that I needed?  What does "Digital Signature Not Found" mean in the beginning of installation?     MA-720 (Phase out product)     How to install MA-720 with Windows XP SP2 build-in Bluetooth driver?  How to switch the MA-720 device driver from MAT driver to Microsoft build-in Bluetooth driver (only in Windows XP with SP2)?  How to use MA-720 to transfer files between computers (only in Windows XP SP2 environment with Microsoft build-in Bluetooth driver)?  I do not know which driver or software that I should download? How do I know which files that I needed?  What does "Digital Signature Not Found" mean in the beginning of installation?     MA-730 Bluetooth Data Suite     During registration, I received the following error message The registration key is valid only for the following condition(s): Product: MA-730. Please check and try again.  I do not know which driver or software that I should download? How do I know which files that I needed?  What does "Digital Signature Not Found" mean in the beginning of installation?  Where can I find the registration key number?  Where to find the samples in product CD?     MA-800 (Phase out product)    » No FAQs under this category.     USB-Cable Data Suite     "Your (RH-47) phone is not supported by this software version." What should I do?  Connection setting for Sanyo SCP-5300 CDMA cell phone.  Does carrier matter to use handset manager software?  Fail to install the driver and not working for install the product in the first place.  For customers whom own the LG 3200 and LG VX3200.  I do not know which driver or software that I should download? How do I know which files that I needed?  It looks like MA-8012P just has the charging function in comparing to MA-8012. So Audiovox CDM-8920T should be compatible with MA-8012 and the models that were compatible with MA-8012 should be compatible with MA-8012P as well right?  Samsung A950 compatible and firmware issue.  Some handset model would enquiry customer pre-setting on your handset during the installation and connection.  The charging function does not work on my cable.  What does "Digital Signature Not Found" mean in the beginning of installation?  What is the error message "fail to detect driver" mean?  What should I do to use your product then connect my PC via handset online using Internet?  Why my Samsung SPH-A680 CDMA cell phone resboor by itself?  Why my Sanyo PM-8200 CDMA cell phone will reboot?   Handset Manager software     Function operation     How to back up the SMS after downloading them from the cellphone to Handset Manager software  How to save the phonebook Contacts by using Handset Manager software     Others     How to ensure closing Handset Manager program (above version 9.0) completely?  Why appear this message Failed to launch Handset Manager. Please make sure the software is originally registered on this computer or register the software on this computer on the screen after running Handset Manager software?   MA-600 (Phase out product)     Installation     How can my Nokia ( 6210 / 6250 / 7110 / 8310 / 6500 ) handset work with MA-600?  Step by Step MA-600 driver installation for Windows 2000  Step by Step MA-600 driver installation for Windows XP  Why can’t I connect my Nokia ( 61xx / 8210 / 8250 / 8850 / 8890 / 8250 ) handset with MA-600 ?     Software     Does Handset Manager supports Nokia 8310 and wireless Internet connection?  Does Handset Manager work with other Infrared device ?  Does MA-600 support Nokia 6500 ?  Does MA-600 supports newer models such as Nokia 6100 / 6610 / 6800 / 7210 / 7250?  How can I use my Nokia cellular phone to get online or send/receive e-mails via MA-600 ?  How to change the screen saver for Nokia 8250 ?  How to use melody composer and upload the melody to the mobile phone ?  Why can’t I change the Start-up Logo on my mobile phone ?  Why there is no more update for MA-600?     Special Setting     How to upgrade my Nokia cellular phone’s firmware?  What to do when the Infrared monitor found the cellular phone and ask for the driver ?   MA-620 (Phase out product)     Installation     Can I install MA-620 in Windows 2003?  Does your Handset Manager support Apple Mac O.S?  During the install MA-660, the error appear "Error Code 10"  How do I know if the MA-620 has been installed successfully? If the installation has failed, how can I re-install it?  How to change the default Infrared transfer speed in the pc?  How to install MA-620 USB Infrared Adapter in Windows 2000?  How to install MA-620 USB Infrared Adapter in Windows XP?  How to un-install with MA-620 completely  MA-620 not support for new mobile phone anymore?  My phone does not supported by MA-620, what should I do?  RM-37 error message appear on handset manager, I am using Nokia 6610i mobile phone and MA-620.  What operating systems does MA-620 USB Infrared Adapter support?  Why MA-620 would not support Handset Manager version 8.0 ? Why the MA-620 infrared phone data suite replace by MA-660?  Why there is a message about Windows Logo Testing during driver installation for the USB devices?     Software     Can I use Handset Manager Software v8.0 with MA-620 USB Infrared adpater?  Can I use MA-620 with an Infrared remote control?  Can I use my cellular phones build-in modem to connect my computer to the Internet through MA-620 USB Infrared adapter?  Does MA-620 USB Infrared Adapter work with other software that supports Infrared?  Handset Manager for Panasonic X70/X88, pop-up a message "turn off the Broadcast on the cellphone"  How can I use Hanset Manager Software with the build-in infrared?  How to save data from Handset Manager to the computer  If I purchase a new cellular phone and use different version of Handset Manager Software, how can I move the SMS messages that I have already saved in the computer?  MA-620 has installed and detected by computer, why Handset Manager still display Trying to connect&?  RM-37 error message appear on handset manager, I am using Nokia 6610i mobile phone and MA-620.  What can I do if there is no Handset Manager Software for my cellular phone model?  What does the message "System Resources Less Than 15%" mean?  What to do when the Infrared monitor found the cellular phone and ask for the driver?  When I use the Handset Manager Software to send the message, why the TO button only display few phone book entries?  Why does Phone book function icon miss  Why Handset Manager cannot connect with my cellular phone while original manufacturer software can?  Why Handset Manager Software for Sony Ericsson cellualr phone (using with MA-620 USB Infrared adapter) does not support picture download function? How can I download my pictures to the computer?  Why MA-620 infrared adaptor can not make a connection between the cellphone and Handset Manager software in Windows 98/98SE/ME?  Why my cellular phone will not connect with the Handset Manager Software?  Why the MA-620 infrared adaptor can not make a connection between the cellphone and Handset Manager software.     Special Setting     Already install the maAgent, but still cannot connect to the cellphone  How to change the default Infrared transfer speed in the pc?  LG 5410/7100 Infrared connection setting  LG 7030 Infrared connection setting in Windows 2000/XP operating system.  Nokia 6600 Infrared connection setting  Nokia 7650/3650/3600 Infrared connection setting  Panasonic X70/X88 Infrared setting  Samsung E100 Infrared connection setting.  Samsung E105/E715/P400/P408/V200/V206/V208 Infrared connection setting.  Samsung E715 Infrared connection setting  Sharp GX-15 Infrared connection setting  Sharp GX-20 Infrared connection setting  Sharp GX-30 Infrared connection setting  Siemens SX-1 Infrared connection setting  Sony Ericsson P900 Infrared connection setting  SonyEricsson P800 Infrared connection setting  Will the usb hub or docking station affect the connection of the software   MA-660 Infrared Data Suite     Installation     Can I install MA-660 in Windows 2003?  During the install MA-660, the error appear "Error Code 10"  How do I know if the MA-660 has been installed successfully? If the installation has failed, how can I re-install it?  How to change the default Infrared transfer speed?  How to install MA-660 USB Infrared Adapter in Windows 2000?  How to install MA-660 USB Infrared Adapter in Windows XP?  The sales person in my local phone shop has told me MA-660 do support my mobile phone. But I could not find any software onto my installation CD. What should I do?  What operating systems does MA-660 USB Infrared Adapter support?  Why my MA-660 can’t make a connection between the cellphone and Handset Manager software?  Why there is a message about Windows Logo Testing during driver installation for the USB devices?     Software     Does your Handset Manager support Apple Mac O.S?  How can I use Hanset Manager Software with the build-in infrared?  How to save data from Handset Manager to the computer  If I purchase a new cellular phone and use different version of Handset Manager Software, how can I move the SMS messages that I have already saved in the computer?  What can I do if there is no Handset Manager Software for my cellular phone model?  What does the message "System Resources Less Than 15%" mean?  When I use the Handset Manager Software to send the message, why the TO button only display few phone book entries?  Why does Phone book function icon miss     Special Setting     Already install the maAgent, but still cannot connect to the cellphone  Can MA-660 work with older mobile phone?  How can I make the connection between the cellphone Nokia 3230 and Handset Manager software  How to change the default Infrared transfer speed?  LG 5410/7100 Infrared connection setting  LG 7030 Infrared connection setting in Windows 2000/XP operating system.  Panasonic X70/X88 Infrared setting  Samsung E100 Infrared connection setting.  Samsung E105/E715/P400/P408/V200/V206/V208 Infrared connection setting.  Sharp GX-15 Infrared connection setting  Sharp GX-20 Infrared connection setting  Sharp GX-30 Infrared connection setting  What are the differences between MA-620 and MA-660?  Why MA-620 is no longer for sale?  Will the usb hub or docking station affect the connection of the software   MA-700 (Phase out product)     Installation     Could you tell me how to re-install the MA-700 driver?  MA-700 install procedures  MA-700 installation procedures for Symbian cellualr phone  Since 2004.12.25, MA-700 now supports Bluetooth PDA and headsets  What does error code 31 mean?  Why my MA-700 can’t make a connection between the cellphone and Handset Manager software?  Why the message "no valid bluetooth commounication port for the handest" comes out my screen?  Why there is a message about Windows Logo Testing during driver installation for the USB devices?     Software     Can I use MA-700 Bluetooth adapter for data transfer?  Can I use MA-700 USB Bluetooth adapter with the cellular phone original manufacturer software?  Does your Handset Manager support Apple Mac O.S?  How to save data from Handset Manager to the computer  If I purchase a new cellular phone and use different version of Handset Manager Software, how can I move the SMS messages that I have already saved in the computer?  Since 2004.12.25, MA-700 now supports Bluetooth PDA and headsets  What does the message "System Resources Less Than 15%" mean?  When I use the Handset Manager Software to send the message, why the TO button only display few phone book entries?  Why does Phone book function icon miss  Why there is "no valid blootooth commounication port for the handest" error message while running Bluetooth manager?     Special Setting     Appear the message "no valid bluetooth commounication port for the handest"(eg: symbian cellphone nokia 6600)  Appear the message "no valid bluetooth commounication port for the handset"(for example: SonyEricsson K700i)  MA-700 can not find my Motorola V600?  NGage MA-700 install & connection procedure  Sharp GX-15 Using OEM version with other Bluetooth device  Since 2004.12.25, MA-700 now supports Bluetooth PDA and headsets  Why can I installed the maBTAgent in Nokia 6630?  Will the usb hub or docking station affect the connection of the software   MA-720 (Phase out product)     Installation     How to install MA-720 with Windows XP SP2 build-in Bluetooth driver?  How to switch the MA-720 device driver from MAT driver to Microsoft build-in Bluetooth driver (only in Windows XP with SP2)?  What does error code 31 mean?  Why my MA-720 can’t make a connection between the cellphone and Handset Manager software?     Software    » No FAQs under this category.     Special Setting     How to use MA-720 to transfer files between computers (only in Windows XP SP2 environment with Microsoft build-in Bluetooth driver)?  Will the usb hub or docking station affect the connection of the software   MA-730 Bluetooth Data Suite     Installation     MA-730 check list  MA-730 Installation procedures     Software     What are the differences about the Bluetooth Data Suite MA-730 and Bluetooth Mobile Genie MA-730G?  Where to find the samples in product CD?     Special Setting     How to use the MA730/MA730G Bluetooth adapter and my Bluetooth headset to work with the MSN Messenger/Skype software? -- (Handset Manager software Version 9.2)   MA-800 (Phase out product)     Installation     Can I transfer any files via Mediaphone Expert or direct through the my computer windows file manager?  Can I use MA-800 with my digital camera?  What is different between MA-800 and other card reader device on high street?  When I plug MA-800 on my computer, the computer did not ask me for driver and it show four disk storage on my computer. Why it’s different than your installation procedure?  When I pulg the MA-800 on my computer, my system pop up "Found new hardware wizard" What should I do?  Why should I choosing the MA-800 memory data suite for my mobile phone?     Software using     Can I edit any memory card from any devise? Then put the card back to either same or different device for playback?     Special Setting     When I plug MA-800 on my computer, the computer did not ask me for driver and it show four disk storage on my computer. Why it’s different than your installation procedure?  When I pulg the MA-800 on my computer, my system pop up "Found new hardware wizard" What should I do?   Mediaphone Expert (MA-820)     Installation    » No FAQs under this category.     Software using    » No FAQs under this category.     Special Setting    » No FAQs under this category.   Online Registration     Can not registration online     If the software installation can’t finish the registration process automatically, what can I do  Why cant I finish downloading the software key package via manual software registration in the operation system of Windows XP SP2 with IE6.0  Why cant I register the MA-6XXX USB cable products?     General enquiry     Do I need to register again if the transmission process of registration Key file disconnect?  Do I need to register again in different computers  Do I need to register both of the products after I purchase them  Do you have any limitations about the software registration?  Does the software registration provide the SSL( Secure Socket Layer) mechanism?  How does automatic registration work?  How long is the expiration date of software registration or update software?  What are the basic system requirements about the on-line registration?  What’s the beneficial of the on-line registration  Where can I find the registration key number?  Why do I need the on-line registration   USB-Cable Data suite     Installation     DB-25 com port  How to change the incorrect "Prolific USB-to-Seria COM Port" into the correct "MAT USB-to-Serial Bridge" device driver?  How to check if the installation is complete under Windows 2000 and Windows XP?  How to check if the installation is complete under Windows98SE or Windows Me?  How to install RS-232 serial cable adapter?  How to remove the device driver for MA-cable (Pure USB)?  How to verify the device driver version for my USB cable adapter?  How to verify the driver version?  Install software before inserting the USB MA-CABLE device  Installation check points for MA-8070P/MA-8270P USB cable adapter for LG cell phones.  Installation check points for MA-8260/P, MA-8270P, MA-8280P, MA-8290P USB cable adapter for Samsung cell phones.  Installation check points for MA-8630C USB cable adapter for Nokia 6230i.  Installation check points for MA-8630C USB cable adapter for Nokia cell phones.  Installation check points for MA-8870 USB cable adapter for Motorola cell phones.  Installation check points for MA-8920C USB cable adapter for SonyEricsson cell phones.  MA-Cable check list  Serial cable  Step by step installation of MA-Cable in Windows 2000  Step by step installation of MA-Cable in Windows 98  Step by step installation of MA-Cable in Windows XP  Where to download the driver for Window Vista for MA-8010/MA-8230P/MA-8620E/MA-8730 and MA -8910P USB Cable ?  Why Handset Manager software can’t connect to the cellphone, but original manufacturing software can?  Why there is a message about Windows Logo Testing during driver installation for the USB devices?     Software     Does your Handset Manager support Apple Mac O.S?  For connecting to Internet using the cellular phone as a modem, user needs to be sure about the following:  How to save data from Handset Manager to the computer  If I purchase a new cellular phone and use different version of Handset Manager Software, how can I move the SMS messages that I have already saved in the computer?  Only mobile phone number display when editing the new SMS  Phonebook function icon missing  What are the differences between MA-8xxx, MA-8xxxC, MA-8xxxE, and MA-8xxxP USB cable adapters ?  What does the message "System Resources Less Than 15%" mean?  When I use the Handset Manager Software to send the message, why the TO button only display few phone book entries?  When synchronizing the phonebook with Outlook, it appear the message "Member not found"  Why can’t Handset Manager software support to read the data of the T-Flash memory card for Sagem my X6-2?  Why does cellular phone display "Not Charging" message when MA-8xxxC/E USB Cable Adapter is connected?  Why does Phone book function icon miss  Why the MA-8610C will not charge my Nokia 6310i?  Why there are two data cables MA-8220 and MA-8230P for use with Samsung cellular phones?     Special Setting     Connection setting for online by using GSM Nokia 6310i as example.  Connection setting for Sanyo SCP-5300 CDMA cell phone.  How to turn off Broadcast on the cellphone Panasonic X70/X88?  Sharp GX-15/GX-T15 USB cable connection setting  Sharp GX-20/21/22/27 cable connection setting  Sharp GX-30/GX-31/GX-32 USB cable connection setting  Why my Samsung SPH-A680 CDMA cell phone resboor by itself?  Why my Sanyo PM-8200 CDMA cell phone will reboot?